Platform / The governance core

Indicators

In a workbook a value is entered, consolidated, checked and then noticed, and a red figure can sit unseen for a month in between. Here a value scores the moment it is entered.

An indicator's trend over eight months beside its latest submission and versions A drawn view of the platform. On the left, a chart with red, amber and green bands and eight monthly values that fall from the red band into the green. On the right, the latest submission marked scored on entry, two versions of it with the reason for the correction and the thresholds that apply to this unit. Connected risk intelligence All entities (Group) Dashboard Risk register Risk assessments Controls Control assessments KRI register KRI collection Breaches Risk events Remediation Committee packs Audit log MODULES TPRM & Supplier DD Obligations Management ICARA Operational Resilience Customer Oversight Portal RMRisk manager Open complaints beyond target Indicator · monthly · lower is better · risk: complaints handling Unit A Green · Improving Trend Last eight months 16840 JanFebMarAprMayJunJulAug Bands are this unit's thresholds at the time each value was scored Latest submission 3 Green scored on entry Submitted by the indicator owner, 2 Sep 10:14 Owner for this unit: named · target 2 Version 2 of 2 Versions v2 · 3 · current Corrected from 5 on 3 Sep, reason recorded v1 · 5 · kept on the record, not overwritten This unit: green up to 4, amber up to 8, red above 8

Drawn from the platform.


What changes

A value scores the moment somebody enters it, against the thresholds that applied to that unit at that moment. Nobody waits for a workbook to be consolidated to find out that a number went red.

A correction is a new version, and the earlier one stays on the record with the reason it changed.

An indicator improving from red to green across four quarters A chart with three horizontal bands, red at the top, amber in the middle and green at the bottom. Four quarterly values plot a line that starts in the red band, moves through amber and ends in green, with the last point marked as scored on entry. Open complaints beyond target Red Amber Green scored on entry Q1 Q2 Q3 Q4 Thresholds and target set per unit. Trend held on the record.
Three bands, four quarters and a value moving in the right direction.

In detail

One indicator row from the demonstration organisation: the latest value, a green rating, an improving trend and the recent history as dots
Value, rating, trend and twelve months of history on one row. Demonstration data.

Each indicator hangs off the risk it measures, and its thresholds put the appetite for that risk into numbers: green, amber and red, running in one of three directions (higher is better, lower is better or within a range). Collection runs in cycles with a defined open and close (monthly, quarterly, half-yearly or annual), one line per indicator per unit and a value needed outside a cycle can be captured at any time.

A submission scores as it is entered. Thresholds, targets and owners can differ from unit to unit, and a submission is scored against that unit's own set.

Nothing overwrites a submission: a correction is a new version, and the earlier one stays with the reason it changed. The number the board saw last quarter is still there, with the one that replaced it and the reason.

The evidence it leaves behind

Every submission and every correction is a versioned entry with its reason, and an auditor can reconstruct the band a value was scored into from the submission alone. How the record is protected