Contact

Talk to us

One address, and a person reads every email. Tell us your situation in your own words and somebody who understands the platform replies.

What to tell us

Write to us

Tell us your situation

Tell us how your organisation is structured, how many sites, entities or business units you report on, the risks it faces today and where the pain points of the reporting cycle hurt most. That is enough for a useful first conversation, and you do not need a requirements document (though if you have one, send it).

We do not publish a price list, because the price depends on how your organisation is structured and which parts you license, so a question about pricing gets a quote for your business.

A person reads every email and replies in writing.

We use what you send only to reply to you. Privacy notice


What happens next

  1. A reply from a person (there is no automated acknowledgement).
  2. A walkthrough against your own structure. We will ask how your business is structured beforehand, so the session is about your organisation.
  3. A written view on fit. Where PureTrace suits how you work, where it would need shaping around you and what that would take. If it does not fit, we will say so.

Already using PureTrace?

Raise it in the product, where it keeps a threaded history and reaches us with the context attached. If you cannot get in, email support@puretrace.co.uk


Company details

Decima Technologies Limited, the owner and developer of PureTrace.
A company registered in England and Wales, company number 17395422.
Registered office: 5th Floor, 18 St. Swithin's Lane, London, England, EC4N 8AD.

Distribution and implementation are carried out in partnership with Tenth Bridge Consulting Limited, trading as 10th Bridge, a company registered in England and Wales, company number 12820439.

Privacy notice