Privacy notice

Who we are

PureTrace is a governance, risk and compliance platform owned and operated by Decima Technologies Limited, a company registered in England and Wales (company number 17395422). Distribution and implementation are carried out in partnership with Tenth Bridge Consulting Limited, trading as 10th Bridge. For anything in this notice, contact support@puretrace.co.uk.

This website

This website is informational. It sets no cookies and runs no analytics. If you email us, we use what you send only to reply to you and keep it no longer than the conversation needs.

The PureTrace platform

The PureTrace platform is used by client firms under contract. Client firms decide which of their staff have accounts and what business data is entered. In that context Decima Technologies Limited processes personal data (such as names, work email addresses and activity records) on behalf of the client firm and on its instructions. Platform data is hosted in the region the client firm's jurisdiction and regulatory obligations require (the AWS London region for United Kingdom clients), handled under the data protection law that applies to the client firm, and protected by role-based access controls, tenant isolation enforced in the database, encryption in transit at the public edge, database encryption at rest and an append-only audit trail.

Email we send

The platform sends transactional email only, to named users whose accounts were created by their own firm's administrator. These messages are account invitations, password and security notifications and workflow reminders such as data collection deadlines and report releases. We send no marketing email. Sending runs on a dedicated subdomain with DKIM, SPF and DMARC records in place, and delivery events are published so bounce and complaint volumes can be reviewed.

Your rights

Under UK data protection law you have rights over your personal data, including access, correction and erasure. Where we process data on behalf of a client firm, requests should go to that firm in the first instance and we will support them in responding. You can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

We will update this notice as the product develops and show the date of the latest revision at the top of this page.